When 100 Yen shops are booming, and they are closing both gas stations and convenience stores (as I saw in the midlands (Shizuoka/Aichi) on a recent business trip) you KNOW you have a problem.
There are other factors but the one which I do not like and always ask WHY? if I want to buy some thing and need explanation or details believe me it is hard to find staff to talk with, what will I do? simply leave.
One big factor is shortage of staff and in-experience staff.
Why will I buy if I am not satisfied? Once customer satisfaction was priority. Once Custoer was treated like a God in Japan but now a days you know what I mean.
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8 Comments
presto345 at 06:34 PM JST - 18th October
Predictable trend. The age of the department store as we used to know it is coming gradually to a close.
some14some at 10:43 PM JST - 18th October
true, so now they should start reporting about sales of 100 Yen shops, and discount stores, they are making good profits.
LIBERTAS at 11:16 PM JST - 18th October
When 100 Yen shops are booming, and they are closing both gas stations and convenience stores (as I saw in the midlands (Shizuoka/Aichi) on a recent business trip) you KNOW you have a problem.
some14some at 11:24 PM JST - 18th October
I know, you know, we know, but the problem is govt does not know, no govt will never admit evenif it is 100% true.
slappayuki at 05:03 AM JST - 19th October
It is reported.
.
Ari94 at 12:56 PM JST - 20th October
There are other factors but the one which I do not like and always ask WHY? if I want to buy some thing and need explanation or details believe me it is hard to find staff to talk with, what will I do? simply leave.
One big factor is shortage of staff and in-experience staff. Why will I buy if I am not satisfied? Once customer satisfaction was priority. Once Custoer was treated like a God in Japan but now a days you know what I mean.
rajakumar at 07:37 PM JST - 20th October
Sales drop 4.7 percent only,still 95.3 percent selling.
Sales will get more better when confidence returns back in japan/global systems with time.
lazyman0909 at 10:54 PM JST - 20th October
4.7% drop is not that bad. There is more competition for the overpriced department stores.