JAPAN NEWS AND DISCUSSION
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Why do some celebrities self-destruct due to substance abuse?
( 11 )
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What do you think are the main reasons why U.S. car sales are so low in Japan?
( 34 )
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What can be done to ease escalating tensions between the West and Iran over its nuclear program? And should Japan join sanctions against Iran?
( 14 )
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What do you think of the revised plan to realign U.S. forces in Japan by sending some Marines to Guam, and rotating others to Australia, the Philippines, Hawaii and possibly Iwakuni in Yamaguchi Prefecture?
( 17 )
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Why are there so many deaths due to snow-related accidents (people falling off rooftops, for example) in Japan this winter?
( 15 )
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- English Instructor (Osaka, Kyoto, Kobe)
- Berlitz Japan, Inc. (ベルリッツ・ジャパン株式会社), Kansai
- Salary: ¥125,000 ~ ¥250,000 / Month
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- FT English Teachers for Kids - Osaka
- Kohgakusha Co., Ltd. （株式会社興学社）, Osaka
- Salary: ¥255,000 ~ ¥275,000 / Month Travel Expenses, Encouragement of Japanese learning*
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- Translator
- ZAIHON, Inc. (日本財務翻訳株式会社), Tokyo
- Salary: ¥6.0M / Year Negotiable
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31 Comments
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smartacus
Cathay Pacific, ANA and Thai, for the attractive flight attendants, of course.
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limosine
Singapore - Service, food and entertainment. Qantas - Safe Cathay - FA's
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Zenigata2
Lufthansa and Austrian above all, though I will always have a soft spot in my heart for Alitalia because it's my home in the sky, regardless of the delays and hitches (you get used to them after a few times).
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Hikozaemon
Singapore is head and shoulders above anything else I have ever flown on. Not just for the appearance of attendants, but the service, general comfort (economy on Singapore is like Business on Qantas or other airlines) ANA was pretty good as well. I have heard good things about Emirates and Virgin, however.
As for bad airlines - Lufthansa, Qantas, Continental, Malaysian all stand out to me as sucking. I've probably used Qantas more than any other airline, and now that I have seen what good quality service is on other airlines, can't stand the rudeness and laziness of flight staff, crap food, and most of all, the utter inflexibility and incompetence of ground staff. I don't know how many times I have seen passengers forced to open their suitcases at the check-in and arrange their suitcases for being 1kg over (because union bag handlers won't carry them). Also had a bad experience of having had changeover boarding passes misprinted which has made me miss flights.
Peace
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Kwaabish
Gotta agree with Hiko. Singapore (SQ) is the best in the sky, Hardware and software wise. I also agree that I like ANA (NH)for its service. The F and C class service is awesome with ANA. I've also had just as good experiences with JAL (JA) on F and C classes, but their Y class service loses to ANA. Cathay (CX) is also good with its Marco Polo service.
I can tolerate Continental and AA in the trans-pacific routes only on C class or higher but I think they are waaaaay below the Asian carriers in service and the overall quality of the hardware. Some AA 777's are downright filthy in the inside. Northworst and UA are out of the question, service wise.
Final point, Asian carriers have much better (younger and prettier) personnel compared to North American carriers.
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lovevictim
Iceland Air is good. I love its foods.
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dat5h
Lufthansa is very nice. Who doesn't like a free beer in the air?
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bpjapangaru
Air New Zealand, singapore and ANA are all fantastic - NZ is great - have flown them heaps - food can be improved a little. Airlines that suck - JL, emirates, NW, KE and qantas - i flew qantas once in 1997 and never will again - food was cold (thai curry), the FAs are obnoxious - one trying to speak japanese was a joke - offensive too....Korean is terrible - i asked for a glass of water halfway though a 12hr flight and was told there was no more water left on the plane!!!!! Another FA came past and got me a bottle immediately... airlines that get a bad rap but shouldnt - UA they have been very helpful in the past - though updating inflight entertainment would be great....
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some14some
Hope mod team is aware of the subject i.e. What's your favorite airline and why? or is it ok both way..what's is your disliked airline and why?
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Patrick Smash
Virgin Atlantic because the seats only recline fractionally, and the person in front of you cannot crush your knees.
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Nessie
The one that gets me there the cheapest without killing me or hiding costs (fuel surcharge, airport tax).
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Sarge
Northwest. Why? I love surly flight attendants.
Me: Tell me, what's the best thing about your job?
NW flight attendant: Days off.
Me: What's the worst thing?
NW flight attendant: Having to talk to passengers in the aisles.
I swear this conversation actually took place on a recent NW flight.
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Princeska
Aeroflot
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Pukey2
I usually like to travel with ANA. Good service. I also travel with Virgin, though I do think they try too hard to be cool. The good thing is that Virgin's airmiles do not expire (as long as you use or earn miles once within 3 years) and I now use the card when travelling with ANA instead of using ANA's Star Alliance card. I travelled with both airlines last year within a space of one week and noticed that Virgin had far more legroom which made a big difference.
Thai was OK but I was very disappointed that they missed my vegetarian meal even after phoning twice to confirm. Sorry, but never again. I once got put onto Cathay when transitting in the Middle East. Absolutely no problems with vegetarian when I asked one hour before boarding. And they had some of the best meals ever.
Air France's cabin crew were really helpful. But their ground staff were rude, unhelpful and generally lazy. A late domestic flight meant we missed our Japan-bound flight. They couldn't be half-arsed to get our luggage. Never again with them.
Once on United, a male flight attendent went up to a kid, took some of his potato chips without asking, ate it, smiled at the kid, and walked off. Not really impressed with the service either.
I'm about to use some mainland China airlines next month. I hope they've improved since I last travelled with them in the late eighties. They started serving food after take-off when the plane was still at an angle. Rude too, especially during the domestic flights.
I wonder whether any of the flight attendents wish the passengers were younger and better-looking. When the passengers are old and fat, they don't have much right to complain about the crew's physical appearances.
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outhousejt
Are not beers free of charge in all airlines?
Yeah. Aeroflot. I have done the Aeroflot experience. I even went off at the wrong city in Russia too. I thought I was in Moscow but I went off in St. Petersburg.
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Kwaabish
"Are not beers free of charge in all airlines? "
Nope. American and United charge $5 for beers or small bottle of liquor in Economy class. When you fly First or Business, in which case, then it's complementary.
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outhousejt
Serious? Say if you are flying from Tokyo to New York you have to pay 5 Dollars for a beer? Man. I am never going to fly American.
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WhatJapanThinks
NorthWorst, as well as employing no air waitresses under the age of 50, also charge $5 for a drink on the Tokyo <-> LA run. You get one free drink with your meal, but all the rest have to be paid for. Last time I flew my colleague had a frequent flier miles card, so I stocked up in the lounge beforehand...
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jeancolmar
My favorite: Air France. The worst in United Air, especially in San Francisco for some reason. I've dealt with unprovoked hostility from ground crew when I am with my Japanese wife. Racism? Coming from all races though. In January flying out of San Francisco there was this white male flight attendant that was one step from going postal. He was nasty to the Japanese passengers. He was especially foul to another caucasian-Japanese couple, going so far as to tell them that they were looking at him in a fun way. Man! I'm glad that psycho wasn't in our row. I was scared that he was on the plane at all.
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jeancolmar
Correction "in" is }is" above.
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anderstungtwist
I was flying Northwest and accidentally made a loud "pop" noise while opening my bag of peanuts. A flight attendant rushed over and said, "I've only heard that from children!" Some kompanies just tend to tolerate that nasty behavior and it spreads. I think NW is one of those.
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Kwaabish
"Serious? Say if you are flying from Tokyo to New York you have to pay 5 Dollars for a beer?"
Yup. Even on a transpacific flight, it'll cost you unless you're flying F or C class.
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Princeska
I like Aeroflot because it is always an adventure to travel with them, never boring! Many unpredicted events, many good people, great service, especially at Sheremetevo airport and Novotel hotel, the third floor. I want to be there again, because I like the ppliceman at the hotel.
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zzonkerr
ANA. Definitely. They seem to be the only ones who still treat you humanely on an aircraft. I've never had a bad experience with ANA in 12 years.
Will NEVER fly a US-based airline EVER. Seems the cabin attendants all got their training at Abu Ghraib prison. BTW - what is it with US airlines and their penchant for hiring grandmas as cabin attendants? I mean, I don't choose an airline solely for the eye candy, but good heavens, last time I flew a US airline with my mother, I thought they were going to recruit her to fill in for someone with arthritis.
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European1
SAS.I like self-service there. You can grab food and soft drinks wherever you want. Dislike, they have the oldest stewardess and stewards onboard. Many of them should have already retired. Never seen young and friendly except towards Danish people.
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Sarge
zzonkerr - Har!
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PuffinMuffin
none. because they all suck nowadays. I must agree though that flying on ANA was never a pain, or even Air France. Aloha Airlines, so so.
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Cos
Singapour airlines, and not only for the charming male flying attendants, the comfort of the plane and so far, a perfect service. They have really been helpful with me a couple of times as they accepted to change my ticket when that was not possible in theory (changing city of destination and date after the ticket limit), or when I missed my flight (they upgraded me for free on the next flight !). Really, they are making efforts others don't.
Cathay has been the worst for me. At the time of the old Hong-Kong airport, they made us wait a whole day in a small transit room there, no airconditionning, no water, no toilets, no explanations and not one word of apologies.
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PuffinMuffin
SingaPOUR airlines, with charming MALE flying attendants??? that is news to me, especially the English employed here, what do you know :O
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frontandcentre
Best: Singapore, ANA. Of the Brits - Virgin, for relaxed service
Worst: BA - rude, arrogant cabin crew who feel their job is to boss the passengers around rather than serve them (fire them all and replace with nice young Japanese ladies, I say), and baggage handlers who are at best incompetent, at worst malicious. Iberia, Alitalia
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