Hankyu restaurants investigated for 'misrepresenting' ingredients
Hankyu Hanshin Holdings Inc is under investigation by the Consumer Affairs Agency after it allegedly lied to thousands of customers about ingredients used in its restaurants.
According to the agency, eight hotels and four restaurants operated by Hankyu Hanshin in Kyoto and Osaka misrepresented ingredients in dishes that were eaten by an estimated 79,000 customers. TBS reported Wednesday that among the allegations are that fish described as “fresh from the market” was, in fact, frozen, and that spring onions described as “kujo spring onions” were actually regular green and white spring onions.
Hankyu Hanshin Hotels Co Ltd announced at a news conference Tuesday that customers who can prove when they ate at one of the restaurants under investigation will be entitled to a refund.