Sunday May 27, 2012

TEPCO creates simpler guide for compensation claims

TOKYO —

Tokyo Electric Power Co (TEPCO) has responded to a government request to make the compensation claims process easier for those affected by the disaster at the Fukushima Daiichi nuclear plant.

In September, TEPCO started sending out forms to Fukushima residents to file claims for damages resulting from the evacuation of areas surrounding its stricken Daiichi nuclear power plant. TEPCO said it aimed to make its first payments in October, but was subsequently heavily criticized for creating an overly large claim form that complicated the application process. The manual was 156 pages and the claims forms themselves were 60 pages.

The Ministry of Economy, Trade and Industry ordered TEPCO to simplify the procedures and make the claim process simpler. In response, TEPCO said that from this week, it will start sending a four-page guide to claimants.

According to the government, about 80,000 people were evacuated from a 20-km radius around the nuclear plant, which has been leaking radiation since March 11.

Japan Today

  • 0

    mitoguitarman

    Cut down to 150 pp?

  • 0

    some14some

    Simple question: Will the claimants get compensation before New Year i.e. 2012? ofcourse not, my guess.

  • 1

    Christina O'Neill

    Seems TEPCO did not agree to simplify the forms of their own accord but had to be ordsered to do so by the Ministry of Economy, Trade and Industry, , hopefully they will be ordered to speedup payments as well

  • 0

    Christina O'Neill

    tut tut second time right for spelling ordered, wheres my glasses?

  • 0

    YongYang

    @Christina, don't fret about typos. I wonder if TEPCO have thought about anyone or anything but themselves yet?

  • 1

    gaijintraveller

    In many countries people would not be filling in compensation claims: lawyers would do it for them and they would have started six months ago.

    In the meantime I remember recently reading that TEPCO was thinking of selling resorts. I was wondering if any of these were being used to rehouse people.

  • 4

    Juan Rodriguez

    4 page guide? I wonder what will be the font size, 0.1?

  • 1

    tigerguy

    TEMPCO cannot seem to create anything that works.

  • 1

    jonobugs

    Hm, but just because they are only 4 pages long doesn't mean they aren't complicated or difficult. The simple tax forms are generally 4 pages long and for the average person, they aren't simple or easy to figure out. The help manual is usually around 30 pages or more.

  • 0

    CrazyJoe

    The guide will be 4 pages but the 60 page claim form will remain be the same.

    http://www.chunichi.co.jp/s/article/2011100701000911.html

  • 0

    ExportExpert

    How many academics and beaurucrats wasted how much money doing this , ridiculous waste of money and time.

  • 0

    jonobugs

    Oh, I misread the article! I thought it said that the form was now 4 pages, but CrazyJoe is right. It just says that the company made a 4 page guide. How is that any easier for the claimants?

  • 0

    smithinjapan

    Awww.... how sweet of them to try and screw people over a WEE bit less after the government asked them to (voluntarily) make things easier! What heroes, these brave execs.

  • 0

    timtak

    It has probably become more difficult now that there is only a 4 page explanation for the same 60 page application form (thanks Crazy Joe). Imagine the traumatised, ageing agricultural population being faced with 60 page compensation claim application forms, now with a four page guide. It sounds like an effective way of avoiding paying compensation.

  • 0

    NuckinFutz

    So now they have a 4 page guide telling them how to fill out a 60 page form! Brilliant! What moron thought this up?

  • 0

    NuckinFutz

    The 4 page instruction book probably only covers things really important to TEPCO like,

    1. Who is not eligible for any compensation
    2. Why we're not gong to pay you anything close to what your property is worth
    3. What expenses up to now are not covered
    4. Why we're going to raise your rates sky high
    5. Why it will take a decade for us to finalize your claim, and another to pay you

    For specific instructions on how to file your claim please refer to the 156 page manual

  • 0

    saru_au

    I'm surprised tepco doesn't charge claimants to fill out the forms, something like : 1M yen application fee , nonrefundable

  • 0

    Hategobo

    I think the point of the voluminous claim form was to deter any potential claimant from making a claim in the first place.

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