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Accenture Japan and Cisco Systems have extended the scope of their strategic alliance by expanding a virtual group to include a team focused on the Japanese market.
The Accenture & Cisco Business Group will provide customers with design, configuration and operation services that integrate unified communications and collaboration tools into multiple applications across companies' information technology infrastructures.
The virtual group will target customers in all sectors, ranging from communications, manufacturing, health care, financial services, and resources and energy to government and social infrastructure. The services focus on data center, infrastructure and network, unified communications, and collaboration and customer contact transformation services.
The virtual group will provide consulting services for data center optimization that support ERP platforms and cloud computing. The services are based on the Cisco Unified Computing System.
© JCN Newswire
4 Comments
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scoobydoo
What is a virtual group? Is it The Virtual Group or a group that is virtualised what ever that could mean, or is it a group of people who are avatars and not real people at all, or is it a group of people who sit in an office and the only contact with them is via email or chat or automated responses etc. Do they accept virtual money?
yabits
In this sense, a virtual group is comprised of members of two different companies in such a way that they act as one unit. This is not a contractor/subcontractor relationship, but suggests a partnership of equals.
I wonder if there are two department heads -- one from each company -- and that ultimate authority is divided between them. Or does it rest in a single position that rotates on a regular basis?
motytrah
Cisco has the technology, Accenture specializes in outsourcing jobs. Looks like the idea is to reduce datacenter and IT costs. With this type of technology you can have most of the day to day operations run in India.
yabits
I don't believe anyone has mastered outsourcing to the point where people feel assured that talking to someone half a world away will address their issues. Another way to put it is paying top dollar for support (Accenture and Cisco charge top-dollar rates) is not likely to satisfy customers who expect to get what they pay for.