travel

Narita airport enhances travel experience with Rockwell Collins technology

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Travelers using Narita International Airport near Tokyo will be able to check-in faster due to the expanded deployment of Arinc common use passenger processing and Arinc self-service kiosks throughout the airport.

The airport recently renewed its existing contract for Rockwell Collins’ Arinc vMuse and Arinc SelfServ Kiosks in Terminal 2, and expanded its agreement to include the deployment of Arinc vMuse and digital signage solutions at the airport’s new Low Cost Carrier (LCC) Terminal 3, which opened earlier this year.

In addition, Narita has expanded the use of Rockwell Collins’ Arinc Managed Services (AMS) to include IT support for the Arinc passenger processing systems and related technologies. With this expansion, Rockwell Collins now provides IT managed services for the airport’s three main terminals.

“Narita is Japan’s second busiest airport, serving 35.5 million travelers each year,” said Paul Hickox, head of Airport Systems Sales for Rockwell Collins. “Passengers using these critical systems will have an easier travel experience and airports will have more efficient operations.”

© Asia Travel Tips

©2024 GPlusMedia Inc.

2 Comments
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I suppose any improvement is a good one, but I'll reserve judgment until I experience the changes.

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I avoid self-service kiosks on several certain airlines. They make check-in slower, especially when they reject my wife's passport and tell us to get into a long and slow lineup to check in, longer than otherwise.

We head right to the counter and tell the ground staff to stuff it when they try to get us to use the kiosks.

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