ANA, Japan’s largest airline group, has been named 2013 Airline of the Year by Air Transport World (ATW), the leading monthly magazine covering the global airline industry.
Washington DC-based ATW bestowed its first awards for excellence in 1974. Over 30 years later, they are regarded as the benchmark of quality and achievement for companies and individuals within the airline industry. Winners are chosen by a panel of judges composed of ATW editors from all over the world, after extensive debate, with nominations submitted from outside the magazine and the editorial team itself.
ATW Editor-in-Chief, Karen Walker, commended ANA for “its exceptional financial performance, fiscal management, customer service and technology leadership that set the bar for the entire global airline industry”. She also added that “when you put in the kind of financial reports that ANA consistently posted through 2012 and provide excellent customer service despite a challenging market, that’s the signature of a first-rate airline.”
The ATW editors look for superb innovation and leadership by executive management; strong financial discipline; a consistent and excellent safety record; proven leadership in community, eco and technology endeavors; and consistently high standards of customer service. ANA has achieved this despite a fiercely competitive home market, devastating natural disasters and political tensions which have negatively impacted the market.
ANA President and CEO Shinichiro Ito commented: “We are truly honored to receive this award. It is a tribute to the dedication of each and every member of the ANA Group - past and present - for whom I speak when I thank all of our customers and partners for their support. We are proud, and humbled, to stand alongside the past recipients of this prestigious accolade.”
A Gala Awards Presentation Dinner will be held on the evening of March 26 in Washington DC and Yoji Ohashi, Chairman of the Board at ANA, will be presented with the award on behalf of ANA Group.